Frequently Asked Questions

We only recommend adding hangboarding to your routine if you have been climbing for at least a year.

Follow our instagram handle @yanaclimb to see videos and information on how to get the most out of your hangboard.

She is meant to live FOREVER if you take good care of her.

She’s quite easy to take care of, but she won’t mind a wipe every now and then! Also, when you’re not on the road, try to store her somewhere that is cool and dry.

Our products are partially handcrafted and our materials are obtained from sustainable sources. Whilst we try to standardise the quality, you may experience a slight difference in colour.

Absolutely, if the order has not already been shipped. For any cancellation, we will refund the full amount.

We can consider returns if the product is defective or damaged. In this case, the product should not be used so please inspect your products before you use them. Please email us on hello@yanaclimb.com including photos and any quibbles.

Let us know what it is! You can email us at hello@yanaclimb.com or contact us on our Instagram handle: yanaclimb.